In this lecture, you will learn how to properly start organizing events: from compiling a list of participants to finding a venue. Experienced lecturers will answer all your questions. There is an interactive part with independent tasks to be completed in a group.

The Confident Speaking Lecture is a unique opportunity to develop public speaking skills and learn how to communicate professionally with an audience. During the lecture, you will learn techniques for effective speaking, learn to control your emotions and stress, and develop self-confidence. This lecture will be useful for both experienced speakers and beginners in the field of public speaking. Join us and discover the world of successful performance!

In the modern world, not only the quality of products or services is important, but also the way of interaction with customers. Mistakes in communication can cause loss of customers and a negative company image. To avoid such situations, the following basic points must be taken into account. 1. Inability to listen. One of the most common types of mistakes is insufficient attention to the client’s opinions and needs. It is important not only to speak, but also to listen to the client, take into account his opinion and preferences. 2. Insufficient professional knowledge. An untrained employee may not only make mistakes in communication, but also will not be able to competently answer customer questions, which will negatively affect individual service. 3. Negative attitude. A company employee should always remember the importance of positive communication with the client. A hostile attitude can affect the reputation of the company as a whole.